Last Updated: [March 2025]

Sunstate Field Services LLC (“Sunstate,” “we,” “our,” or “us”) is dedicated to protecting the privacy and personal information of our clients, vendors, website visitors, and all individuals who engage with our services. This website is provided for legitimate business interactions related to our field services operations.

By accessing or using our website, you acknowledge that you have read and agree to this Privacy Policy, including our use of cookies and related technologies.

1. Information We Collect

We collect personal information only when you voluntarily provide it. Examples of when this may occur include, but are not limited to:

  • Submitting a service or vendor inquiry

  • Creating an account or logging into a client/vendor portal

  • Applying to partner with us or requesting more information

Information collected may include:

  • Name

  • Phone number

  • Email address

  • Company name

  • Mailing address

  • Other relevant details provided to support your request

2. How We Use Your Information

Sunstate uses the personal information you provide to:

  • Respond to questions and service requests

  • Support and manage business operations

  • Communicate updates or service-related notifications

  • Maintain secure access for registered clients and vendors

Your information is kept only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.

3. Data Protection

We use administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse. Access to sensitive information is restricted to authorized personnel only.

4. Account Access & Accuracy

You are not required to register to browse the site.
Certain sections—including client portals and vendor login pages—are available only to authorized users. You agree to keep your account information accurate and current.

If you wish to unsubscribe from any communications, please contact us at [email protected].

5. Use of Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and help us analyze website performance. Cookies enable us to:

  • Recognize returning users

  • Tailor website content

  • Monitor traffic for performance insights

You may choose to disable cookies through your browser settings; however, doing so may limit functionality within certain areas of our site.

Cookies may be temporary (active only during your session) or persistent (stored for future visits).

SMS & Email Communications Policy

1. Overview

Sunstate Field Services LLC is committed to respectful, compliant, and transparent communication with clients and vendors. This policy describes how we use SMS and email for both operational and promotional purposes.

2. Legal Compliance

We comply with all applicable privacy and communication laws, including:

  • Telephone Consumer Protection Act (TCPA) – written consent is obtained before sending promotional text messages.

  • General Data Protection Regulation (GDPR) (when applicable to international users)

3. Consent & Opt-In

We send SMS and marketing emails only to individuals who have voluntarily opted in, which may occur through:

  • Online forms

  • Vendor or client onboarding

  • SMS keyword sign-ups

Records of consent are securely maintained.

4. Types of Messages

Communications may include:

  • Job or work order updates

  • Appointment or scheduling notices

  • Service-related announcements

  • Promotional offers or program invitations

5. Message Frequency

You may receive:

  • A limited number of promotional SMS or emails per month

  • Transactional or operational messages as necessary to fulfill services

6. Opt-Out

You may opt out at any time:

  • Text “STOP” in response to any SMS

  • Use the “Unsubscribe” link in marketing emails

  • Email us at [email protected]

We do not share SMS opt-in consent with third parties for marketing purposes.

7. Data Security

Personal data related to SMS and email communications is handled with care and protected with industry-standard safeguards. We do not sell personal information.

8. Third-Party Service Providers

To support messaging services, we may share certain information with trusted service providers such as telecommunications partners and messaging platforms. These parties are permitted to use the information solely to perform services on our behalf and must maintain the confidentiality of your data.

We do not share SMS opt-in or consent data with unrelated third parties, including affiliates, for marketing use.

9. Affiliates

We may share personal information with subsidiaries or affiliates for operational purposes only. All use of personal information remains governed by this policy.

Policy Updates

Sunstate Field Services LLC may amend this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review it regularly.

Contact Us

For questions or privacy-related requests, please contact: [email protected]